Technology, Health Literacy and the Patient Experience Webinar
Providing a high-quality patient experience is likely central to your mission and a benchmark that you are continually trying to improve upon. A positive patient experience goes far beyond word-of-mouth reviews from patients. TVR Communications recently hosted a webinar with Dr. Terri Ann Parnell to discuss the importance of integrating health literacy into the design and delivery of all patient facing technology and how this essential strategy can enhance the patient experience. The recording is available below. Enjoy!