Effective verbal communication is an essential way in which information is shared between nurses, patients, caregivers and their family members. Every interaction provides an opportunity to build a valuable partnership that supports engagement and increases patient safety. There are many nursing strategies that can be used to support the culturally and linguistically appropriate exchange of information.
To learn more pick up a copy of the award-winning book, Health Literacy in Nursing: Providing Person-Centered Care. Health Literacy in Nursing provides verbal communication strategies nurses can use to respectfully and effectively meet the individualized needs of an increasingly diverse patient population. And take a quick glance through the customer reviews to see what others have to say… you won’t be disappointed!