Patient experience is multi-faceted thereby providing many opportunities for you to make a meaningful difference. As you think about improving the patient experience at your organization, don’t forget to also consider the products or services provided by outside companies that “touch” your patients.
Think about all of the opportunities that exist with patient televisions, digital signage, self-serve kiosks and patient portal. Patients and families come in contact with so many forms of technology through out your healthcare organization. Take a look at this blog on how you can incorporate health literacy into all of your technology solutions and assist your organization with enhancing the patient experience!