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Who We Are

Founded by Terri Ann Parnell DNP, MA, RN, FAAN

Health Literacy Partners, LLC  was founded to help organizations navigate the complexity of providing person-centered care and implement sustainable solutions that address health inequities, enhance effective communication, the patient experience, and patient safety. Our breadth of experience includes working with healthcare organizations, academia, industry, government, and advocates. We’ve been fortunate to collaborate on special projects such as Delivery System Reform Incentive Payment (DSRIP), Patient Centered Medical Home (PCMH), value-based purchasing, community, and transitional care initiatives, patient education committee consultation, patient material oversight, vendor-related solutions, grants, and research. 

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Health Literacy Partners Who We Are

How We Can Help 

We offer a variety of health literacy and wellness services that are tailored to your organization’s specific needs and goals. 

We help you navigate the complexities of health literacy and ensure all stakeholders see the positive impact it will have for staff, patients, and the community. 

Master Class

Health literate organizations have

happier, healthier patients. But how do you promote scalable and sustainable health literacy skills for your staff?

Wellness Coaching, Consulting & Presentations

Educational Presentations

Let us get your clinicians up to speed on health literacy fundamentals and 

best practices with our expertly

produced education sessions.

Wellness Consulting & Presentations


Dr. Parnell launched TAP Wellness Coaching as a complementary consulting service to Health Literacy Partners, to help organizations "care for their clinicians". Because when nurses feel happy, healthy, and satisfied with their jobs, the quality of care they provide improves. TAP was specifically created to address the unique challenges that are inherent to nurses and other healthcare professionals by providing a holistic approach to wellness that will help them thrive both as a healthcare professional and in their personal life.


Clinician well-being can impact many aspects of your healthcare organization. Nurses who report that their worksites support their well-being have improved mental and physical health outcomes. Employee satisfaction and well-being translates into improved patient satisfaction, patient safety and patient outcomes with a downstream impact on your organizations’ financial performance. 


Health Literacy Partners Founder Terri Ann Parnell Ann

What Sets Us Apart

We not only talk the talk, we’ve walked the walk. We’re insiders who get it! We have decades of experience across a variety of roles in the healthcare industry including nursing, management, administration, and senior leadership. 

Select health literacy

  • ESRD National Coordinating Center (NCC)

  • American Heart Association; New York City, New York

  • UnitedHealth Group

  • The Rogosin Institute, New York City 

  • Colorado School of Public Health; Aurora, Colorado 

  • Westchester Medical Center Health System, New York

  • National Marrow Donor Program; Minneapolis, MN

  • Eli Lilly and Company

Angella Reid, MBA-HC, SPUH Clinic Practice Administrator

"This literacy training session by Terri Ann Parnell, RN was awesome and very educational! We learned things to say and not say to our patients to bring about positive outcomes. This is a course that everyone in the healthcare field should get the chance to attend! Thanks Terri Ann!"

Get in Touch

Want to learn more about Health Literacy Partners? Have a question? We would love to hear from you! 

Email us at or fill out the contact form and we will reach out. 

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